One of the most troubling decisions you may face in your lifetime is deciding whether or not a parent or senior relative should be placed in the care of a nursing home. In many cases, families do not have a choice as the health of their relatives depends upon a continuous cycle of care by doctors and nurses. One would hope that the caregivers and other personnel at these facilities are fully vetted, trained, morally noble and responsible individuals, eager to provide their best care and peace of mind to the families who rely on them. Unfortunately, with the number of abuse cases we see here at Rizklaw, this isn’t always the case.

Misleading Records

The number of incidents of senior care abuse is likely higher than anyone assumes, but we don’t have reliable information to draw from. There is no national database to keep track of abuse complaints, and agencies at the state level do a poor job. Most agencies dedicated to conducting investigations and filing reports are severely underfunded and understaffed.

What’s worse? In Oregon, the state’s taxpayer-funded website for consumers researching care facilities omitted nearly 8,000 substantiated abuse complaints against senior care centers. That’s 60% of all complaints filed. Complaints ranging from serious medical concerns like a fractured hip or medication mixups to complaints filed about valuables gone missing were deleted from the website, misleading consumers looking to place their relatives in the 600+ long-term care facilities throughout the state. Record of wrongful death due to negligence were also missing.

What little data remains on the website includes excruciatingly vague descriptions, such as “inadequate hygiene” or “exposed to potential harm.” In one instance, a resident of a northeast Portland facility fell in the middle of the night and started to bleed from the head. Rather than call upon a nurse to evaluate the situation more closely, the resident was placed back in bed by the caregiver on duty. The next day, the same resident complained of pain. It was discovered that the resident had suffered a fractured hip. After all this, the report online simply stated the outcome of the complaint as “unreasonable discomfort.”

If you are looking to place your parents in a facility, would “unreasonable discomfort” be enough